Terms & Conditions
Terms & Conditions
Last updated: 11 November 2025
1. Agreement to terms
By accessing or using www.trainersfeet.co.uk (“the Site”), you agree to be bound by these Terms & Conditions and our other policies, including our Privacy Policy and Return & Refund Policy.
If you do not agree with these terms, please do not use our website or make any purchases.
2. Use of our website
You agree to use this website only for lawful purposes and in a manner that does not infringe upon the rights of, restrict, or inhibit any other user's enjoyment of the Site. You must not misuse the website by knowingly introducing viruses, Trojans, worms, or other malicious material.
We reserve the right to deny access to any user who violates these terms or engages in fraudulent activity.
3. Products & descriptions
We strive to ensure that product images, descriptions, and specifications are accurate and up to date. However, minor variations in color or design may occur due to screen display differences or supplier updates.
All products are subject to availability. We reserve the right to discontinue any product at any time without notice.
4. Orders & acceptance
When you place an order on our website, you will receive an email acknowledging receipt. This email does not constitute acceptance of your order. Your order is confirmed only when it has been processed, and a shipping confirmation email is sent.
We reserve the right to cancel any order due to stock unavailability, payment issues, or suspected fraud.
5. Pricing & payment
All prices on our website are listed in British Pounds (GBP) and include applicable taxes unless otherwise stated. We accept secure payments via Shopify Payments, Visa, Mastercard, American Express, and PayPal.
Prices and availability are subject to change without notice. In the event of a pricing error, we reserve the right to cancel affected orders before shipment.
6. Shipping & delivery
We currently offer Free Shipping across the United Kingdom. Orders are processed within 2 business days and typically delivered within 7–8 business days. Please review our Shipping Policy for full details.
7. Returns & refunds
You may request a return within 14 business days of delivery, provided that items are unused, unworn, and in their original packaging. Refunds are processed within 7 business days after inspection. For full details, please review our Return & Refund Policy.
8. Intellectual property
All content on this website—including text, images, graphics, logos, and designs—is the intellectual property of Trainers Feet and protected by copyright laws. You may not copy, reproduce, or distribute any material without our express written consent.
9. Limitation of liability
Trainers Feet will not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our website or products. We do not guarantee uninterrupted access to our site and reserve the right to modify or discontinue services at any time.
10. Third-party links
Our website may contain links to external websites operated by third parties. We are not responsible for the content, policies, or practices of any third-party sites and encourage you to review their terms and privacy policies before use.
11. Privacy & data protection
We value your privacy and handle personal data in compliance with the GDPR and UK Data Protection Act 2018. Please review our Privacy Policy for detailed information on how we collect, use, and safeguard your information.
12. Termination
We may suspend or terminate your access to our website at any time without notice for conduct that violates these Terms & Conditions or is harmful to our business or users.
13. Governing law
These Terms & Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from the use of our website shall be subject to the exclusive jurisdiction of the courts in Scotland.
14. Changes to these terms
Trainers Feet reserves the right to modify, update, or replace any part of these Terms & Conditions at any time. Updated versions will be posted on this page with the revised “Last updated” date. Your continued use of the website after changes are posted constitutes acceptance of the updated terms.
15. Contact us
If you have any questions about these Terms & Conditions, please reach out to us:
Trainers FeetOffice 1254 3 Fitzroy Place, 1/1, Sauchiehall Street, Finnieston, Glasgow Central, G3 7RH, United Kingdom
Phone: +44 7480 491792
Email: support@trainersfeet.co.uk