Billing Terms & Conditions

At Trainers Feet, we are committed to providing a safe and secure shopping experience. By placing an order with us, you agree to the following billing terms and conditions:

1. Accepted Payment Methods

We accept the following payment methods:

  • American Express (Amex)

  • Apple Pay

  • Discover

  • Google Pay

  • Klarna

  • Mastercard

  • Shop Pay

  • UnionPay

  • Visa

All payments must be made in GBP (£).

2. Payment Processing

  • Your payment will be processed at the time you place your order.

  • Orders are confirmed only after successful payment authorization.

  • If payment is declined, your order will not be processed.

3. Klarna (Buy Now, Pay Later)

  • If you choose Klarna as your payment option, you will be subject to Klarna’s own terms and conditions.

  • Klarna may perform a soft credit check to determine eligibility.

4. Pricing & Taxes

  • All product prices are listed in GBP (£) and include applicable UK VAT (where required).

  • Any additional charges (such as shipping fees) will be displayed at checkout before you complete your purchase.

5. Billing Information

  • You agree to provide current, complete, and accurate billing information for all purchases made on our website.

  • If your billing information changes, it is your responsibility to update it promptly to avoid delays or cancellation of orders.

6. Order Confirmation

  • Once payment is successfully completed, you will receive an order confirmation email with the details of your purchase.

  • Please keep this email as proof of purchase.

7. Fraud Prevention

  • We reserve the right to refuse or cancel any order suspected of fraudulent activity, unauthorized use of payment methods, or violation of these terms.

  • Additional identity verification may be requested in certain cases.

8. Refunds & Disputes

  • Refunds, where applicable, will be processed according to our Return & Refund Policy.

  • If you have a billing dispute, please contact us first at  support@trainersfeet.co.uk before raising a claim with your payment provider.

Contact Us:

Store Name: Trainers Feet

Company Name: Trainers Feet Ltd

Company Number: SC862168

Phone Number: +44 7380 895821

Support Email: support@trainersfeet.co.uk

Business Hours: (Mon To Fri) 9:00 AM To 6:00 PM

Business Address: Office 1254 3 Fitzroy Place, 1/1, Sauchiehall Street, Finnieston, Glasgow Central, G3 7RH, United Kingdom