Air Jordan 8 Retro Alternate

At Trainers Feet, we offer FREE SHIPPING on all UK orders with no minimum purchase required. Here's what you need to know:

Processing Time: Orders are processed within 1-4 business days (Mon-Fri). Orders placed by 2:00 pm (GMT) will ship the same day.

Shipping Time: Delivery takes 6-11 business days (1-4 days processing + 5-7 days transit).

Tracking: You'll receive a tracking number once your order ships.

Shipping Areas: We only ship within the UK; no international shipping at this time.

Shipping Delays: While we aim for timely delivery, delays may occur due to weather, holidays, or carrier issues.

Address Accuracy: Please double-check your address to avoid delivery problems.

Lost or Stolen Packages: Contact us if your package is lost or stolen; we’ll assist you in resolving the issue.

For questions, reach us at:

Email: support@trainersfeet.co.uk

Phone: +44 7380 895821

We offer a 30-day return policy. Here's how it works:

Eligibility: Items must be unworn, unused, with tags, and in original packaging, plus proof of purchase.

Return Process: Contact us at info@trainersfeet.co.uk to request a return. Returns must be sent to:

94 Malyon Close, Braintree CM7 2QY, United Kingdom.

If approved, we’ll send you a return shipping label.

If approved, we’ll send you a return shipping label.

Damages & Issues: Contact us immediately if your order is defective, damaged, or incorrect.

Non-Returnable Items: Perishable goods, custom products, personal care items, hazardous materials, sale items, and gift cards cannot be returned.

Exchanges: Return your item and place a new order for a replacement.

EU 14-Day Cooling Off Period: EU customers can return orders within 14 days for any reason, as long as items are in original condition.

Refunds: We’ll notify you once your return is processed. Refunds are issued to your original payment method within 10 business days. Contact us if your refund is delayed beyond 15 business days.

For any return questions, reach us at info@trainersfeet.co.uk.